Download do Livro

Palestra 1: New Trends in Intelligent Manageability Instrumentation

Alexander Clemm, Cisco Systems, San Jose, EUA


Resumo: Manageability in networked devices is at a cross-roads. Approaches in which management intelligence is pulled out of the network and centralized compete with approaches in which intelligence is increasingly pushed into the network and decentralized; at the same time, myriads of new management interfaces are appearing. This presentation will explore some of the latest trends in embedding greater intelligence into the network for improved and more proactive service assurance, including techniques for forecasting, baselining and anomaly detection.


Bio: Alexander Clemm is a Principal Engineer at Cisco in San Jose, California, where he is responsible for the architecture of manageability and embedded management capabilities of IOS and derivatives. In addition, he is on the Adjunct Faculty of Santa Clara University. Alex is a regular member of the Technical Program and Organizing Committees of IEEE's flagship network management conferences and served as co-chair of Manweek 2007, DSOM 2007, and the TPC of IM 2005. He authored the text book "Network Management Fundamentals" and has over 25 patents issued or pending. Alex received a Ph.D. Degree in Computer Science from the University of Munich, Germany, and a Master's Degree in Computer Science from Stanford University.


Palestra 2: Cloudy Wheather for P2P, with a Chance of Gossip

Prof. Alberto Montresor, University of Trento, Itália


Resumo: Two of the Internet buzzwords of the the last decade, peer-to-peer (P2P) and cloud computing, hold similar promises: the (virtually) infinite availability of computing and storage resources. But there are important differences: the cloud provides you with highly-available resources, but at a cost; P2P resources are for free, but high level of churn can affect reliability. Will it be possible to mix the advantages of both worlds, exploiting the free resources of a P2P environment and reverting to the cloud whenever such resources are not sufficient to guarantee a minimum level of service? This talk tries to provide a positive answer.

Bio: Alberto Montresor is Associate Professor of Computer Science at the University of Trento (Italy) since 2005. He earned his Ph.D. degree from University of Bologna (Italy) in 2000. He is author of more than 50 papers in conferences and journals, in the field of distributed systems and peer-to-peer computing. He served as program chair and general chair of the IEEE P2P Conference in 2006 and 2007, respectively.


Palestra 3: Predictive IT Analytics

Claudio Bartolini, HP Labs Palo Alto, EUA


Resumo: IT has become the fabric by which business is run. Yet decision makers in IT (from CIOs, IT executives, managers and practitioners), still rely on spreadsheet and heuristics to make most of their decisions. The aim of our research at HP Labs Palo Alto and Bristol is to provide decision support to IT decision makers by making sense of large masses of data available through disparate sources in IT. We apply data mining and operation research techniques (optimization, simulation, visualization) to the decision problems at hand, taking into account – and exploiting where possible – new trends such as social networking, collaboration technology and cloud computing. In this talk, after a brief intro to HP Labs, I’ll present current status and results, and future directions of our research in predictive IT analytics.

Bio: Claudio Bartolini is a Research Manager and Principal Investigator with HP Labs in Palo Alto, CA. Claudio's team's research objective is to deliver a set of Cloud-based services for IT strategy planning that takes full advantage of a range of predictive IT analytics. His team core areas of expertise are decision support and information management applied to IT strategy and IT service management. He received his M.Sc in EE from the University of Bologna, Italy and his Ph.D in Information Engineering from the University of Ferrara, Italy. He has ITSM foundation certification from ISEB. He has published extensively and holds patents in IT service management and related disciplines.